STO Healthcare Ltd will collect certain information or data about you when you use our website https://www.stohealthcare.co.uk. Red King Digital manages the website.

We collect “Contact us” form details, which includes your name, email address, telephone number and your message

This data is viewed by authorised people in the company to:

  • improve the site by monitoring how it is used
  • gather feedback to improve our services, for example our contact us form
  • respond to any feedback you send us, if you’ve asked us to
  • provide you with information about services you request

Where your data is stored

We store your data on secure servers in the European Economic Area (EEA). Where cloud services are used these are hosted in the UK by third party suppliers, which have subsidiaries based outside of the EEA. We have strict controls over how and why your data can be accessed. We have received assurances from our third party suppliers that they have or are working towards full compliance with the General Data Protection Regulations.

By contacting us through the website and by submitting your personal data, you agree to this.

Keeping your data secure

Sending information over the internet is generally not completely secure. Although we will do our best to protect your personal data we cannot guarantee the security of your data transmitted to our site, any transmission is at your own risk. Once we receive your information, we will use strict procedures and security features to minimise unauthorised access.

Data will be reviewed annually and deleted if the original requirement has been met or there is no renewal of the original requirement e.g. maintaining contact as part of ongoing commercial arrangements.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so. This includes exchanging information with other government departments as required by statute or regulation.

We do not share your information with any other organisations for marketing, market research or commercial purposes, and we do not pass on your details to other websites.

Your rights

You can find out what information we hold about you, and ask us not to use any of the information we collect. You can contact us at info@stohealthcare.co.uk if you would like someone to call you back about the data we hold and how it is used we will respond within 48 hours. If we do hold information about you we will:

  • give you a description of it
  • tell you why we are holding it
  • tell you who it could be disclosed to

You have a right to have this information securely deleted, if you no longer want us to keep it. If you have registered to be in the network you have the right to and can unsubscribe or change your settings at any time.

You have the right to lodge a complaint to the Directors of STO Healthcare Ltd if you have concerns about the information that we hold about you and your understanding of how this is used. If you are unhappy with the way we have handled your personal information and we cannot resolve the matter with you directly, you may complain to the Information Commissioner’s Office.

Links to other websites

We currently do not have any links to other websites, however this will be kept under regular review and the policy amended should be change current processes.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to STOHealthcare.co.uk from another website

We do not use information from the other websites. You should read the privacy policy of the website you came from to find out more about this.

Cookies

Most websites you visit use cookies to help customise your experience. Cookies are small text files that are placed on your computer by websites that you visit.

The specific cookies we use on the Site are:

  • _ga which is created by Google Analytics and is used to identify unique users and it expires after 2 years
  • _gat which is created by Google Analytics and is used to throttle the request rate and it expires after 1 minute
  • _gid which helps to count how many people visit your website by tracking if they’ve visited before – this has not been currently activated on the STOHealthcare.co.uk website

 

 

 

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